Softskills: JOB INTERVIEW

Bob      : Good Morning , Sir.

Justine : Good morning .Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.

Bob      : Pleased to meet you.

Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?

Bob      : I'm applying for the receptionist position.

Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before?

Bob     : I have work experience in front desk. You have my supervisor's report there. This will be my first paid position.

Justine: And why do you want to work at the Plaza Hotel?

Bob     : Because it has a great reputation; not just for its service but as a good place to work.

Justine: I'm glad to hear it.

Justine: Bob, what strengths do you think you would bring to the job?

Bob     : Oh, ah. I am patient and I've been told I put clients at ease.

Justine: Uh huh. And what do you see as your weaknesses?

Bob     : Do you mean, what am I not so good at?

Justine: Yes.

Bob     : Well, I understand English much better than I speak it at the moment. But I study at home and I look forward to learning more on the job.

Justine: Excellent.

Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you compromise your own safety for the comfort of your guests?

Bob     : Do you mean, like the Legendary Leo, who jumped into shark infested waters to save a guest's hat?

Justine: Something like that.

Bob      : If I must.

Justine : I don't think you would be expected to show that level of enthusiasm, Bob. Leo was an exceptional worker, but very impetuous.

Bob      : In that case, I would make sure I know the health and safety requirements associated with my position and follow hotel procedures.

Justine : Very good.

Justine : Now, is there anything you would like to ask me?

Bob      : Yes, I was wondering if anyone has heard what happened to Leo?

Justine : I mean questions relating to this position, Bob.

Bob      : Yes, I was wondering if anyone has heard what happened to Leo?

Justine : I mean questions relating to this position, Bob.

Bob      : Oh, of course. Um… Yes, I would like to know if the hours of duty are flexible.

Justine : Yes, we have three shifts, and there is also overtime work available when we're very busy.

Bob      : That's good.

Justine : I'm very impressed with your qualifications Bob. We'll ring you and let you know the outcome tomorrow morning.

Bob      : Thank you. Goodbye.

Justine: See you later.