clock
Minggu, 21 Juni 2015
Rabu, 17 Juni 2015
Softskills: JOB INTERVIEW
Bob : Good Morning , Sir.
Justine : Good
morning .Come in,
Bob. I'm Justine Asker, the manager. You can call me Justine.
Bob : Pleased to meet you.
Justine:
Sit down.
Firstly, Bob, can I ask which job you are applying for?
Bob : I'm applying for the receptionist position.
Justine: I see that you have a Diploma in
Hospitality. Have you done any front desk work before?
Bob : I
have work experience in front desk. You have my supervisor's report there. This
will be my first paid position.
Justine:
And why do you
want to work at the Plaza Hotel?
Bob : Because it has a great reputation; not just for its
service but as a good place to work.
Justine:
I'm glad to hear
it.
Justine:
Bob, what
strengths do you think you would bring to the job?
Bob : Oh, ah. I am patient and I've been told I put
clients at ease.
Justine:
Uh huh. And what
do you see as your weaknesses?
Bob : Do you mean, what am I not so good at?
Justine:
Yes.
Bob : Well, I understand English much better than I speak
it at the moment. But I study at home and I look forward to learning more on
the job.
Justine: Excellent.
Justine: Now,
Bob, I'm going to ask you a hypothetical question. Would you compromise your
own safety for the comfort of your guests?
Bob : Do you mean, like the Legendary Leo, who jumped into
shark infested waters to save a guest's hat?
Justine:
Something like
that.
Bob : If I must.
Justine : I don't think you would be
expected to show that level of enthusiasm, Bob. Leo was an exceptional worker,
but very impetuous.
Bob : In that case, I would make sure I know the health
and safety requirements associated with my position and follow hotel
procedures.
Justine
: Very good.
Justine
: Now, is there
anything you would like to ask me?
Bob : Yes, I was wondering if anyone has heard what
happened to Leo?
Justine
: I mean
questions relating to this position, Bob.
Bob : Yes, I was wondering if anyone has heard what
happened to Leo?
Justine
: I mean
questions relating to this position, Bob.
Bob : Oh, of course. Um… Yes, I would like to know if the
hours of duty are flexible.
Justine : Yes, we have three shifts, and
there is also overtime work available when we're very busy.
Bob : That's good.
Justine : I'm very impressed with your
qualifications Bob. We'll ring you and let you know the outcome tomorrow
morning.
Bob : Thank you. Goodbye.
Justine: See
you later.
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