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Rabu, 17 Juni 2015

Softskills: JOB INTERVIEW



Bob      : Good Morning , Sir.
Justine : Good morning .Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
Bob      : Pleased to meet you.
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
Bob      : I'm applying for the receptionist position.
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before?
Bob     : I have work experience in front desk. You have my supervisor's report there. This will be my first paid position.
Justine: And why do you want to work at the Plaza Hotel?
Bob     : Because it has a great reputation; not just for its service but as a good place to work.
Justine: I'm glad to hear it.
Justine: Bob, what strengths do you think you would bring to the job?
Bob     : Oh, ah. I am patient and I've been told I put clients at ease.
Justine: Uh huh. And what do you see as your weaknesses?
Bob     : Do you mean, what am I not so good at?
Justine: Yes.
Bob     : Well, I understand English much better than I speak it at the moment. But I study at home and I look forward to learning more on the job.
Justine: Excellent.
Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you compromise your own safety for the comfort of your guests?
Bob     : Do you mean, like the Legendary Leo, who jumped into shark infested waters to save a guest's hat?
Justine: Something like that.
Bob      : If I must.
Justine : I don't think you would be expected to show that level of enthusiasm, Bob. Leo was an exceptional worker, but very impetuous.
Bob      : In that case, I would make sure I know the health and safety requirements associated with my position and follow hotel procedures.
Justine : Very good.
Justine : Now, is there anything you would like to ask me?
Bob      : Yes, I was wondering if anyone has heard what happened to Leo?
Justine : I mean questions relating to this position, Bob.
Bob      : Yes, I was wondering if anyone has heard what happened to Leo?
Justine : I mean questions relating to this position, Bob.
Bob      : Oh, of course. Um… Yes, I would like to know if the hours of duty are flexible.
Justine : Yes, we have three shifts, and there is also overtime work available when we're very busy.
Bob      : That's good.
Justine : I'm very impressed with your qualifications Bob. We'll ring you and let you know the outcome tomorrow morning.
Bob      : Thank you. Goodbye.
Justine: See you later.